hatice

CURRICULUM VITAE

Dr. Hatice Camgöz AKDAĞ

Isık Universitesi

Buyukdere Cad. Maslak

Istanbul / TÜRKİYE

E-mail: haticeakdag2002yahoo.com

Personal Information
	Date of Birth: 09th July 1974 Place of Birth: Montreal/ Canada Nationality: Canadian, Turkish Cypriot and Turkish Sex: Female Marital Status: Married
Languages
	Very Fluent in written and oral English Very Fluent in written and oral Turkish
Education
	1999-2005: Brunel University, London, UK Phd, on the subject of Total Quality Managament Thesis “The Impact of TQM Applications to the Competitiveness of Companies”. 1997-1999: Eastern Mediterranean University (EMU), Gazi Magusa, T.R.N.C. Master of Business Administration 1992-1997: Bogazici University, Istanbul, TURKEY Bachelor of Business Administration 1986-1992: Gazi Magusa Turk Maarif College, Gazi Magusa, T.R.N.C.
Job experıence
	2005 Fall, Bahcesehir University (P\T), Istanbul Turkey 2005 Fall, Halic University (P\T), Istanbul Turkey 2005 Fall, Isik University (P\T), Istanbul Turkey 2005 Spring, Işık University (P\T), Istanbul Turkey 2003 Spring-2004 Fall, The British Romanian University, Bucharest Romania 1999-2003 Işık University, Istanbul Turkey 1997-1999 Eastern Mediterranean University (EMU), Research Assistant, TRNC
courses assisted
	COURSE - UNIVERSITY - SEMESTER Production Planning I/II - Assist Prof. Dr. Hakan Ozaktaş - Spring 99 Quality Engineering - Assoc. Prof. Dr. P.K.Ray - Spring 99 Intro. To Industrial Eng. - Assist Prof. Dr. Ferda C. Çetinkaya - Fall 98 Production Planning I - Assist Prof. Dr. Ferda C. Çetinkaya - Spring 98 Operations Research - Assist Prof. Dr. Ferda C. Çetinkaya - Spring 98 Quality Engineering - Assoc. Prof. Dr. Haluk S. Balkan - Spring 98
courses Taught
	COURSE - UNIVERSITY - SEMESTER Total Quality Management - Bahcesehir Uni\Halic Uni - Fall ‘05 Operations Management - Bahcesehir University - Fall ‘05 Organizational Behavior - Halic University - Fall ‘05 Introduction to Business -Işık University - Fall ‘05 Multinational Corporations - Işık University - Spring `05 Principles of Management - Işık University - Spring `05 Marketing - The British Romanian University - Spring `04 Marketing - The British Romanian University - Spring `03 Total Quality Management - Işık University - Spring `02 Principles of Management - Işık University - Spring `02 Introduction to Business - Işık University - Fall `02 Total Quality Management - Işık University - Spring `01 Principles of Mgmt. for Eng. - Işık University - Spring `01 Introduction to Business - Işık University - Fall `01 Total Quality Management- Işık University - Spring `00 Introduction to Business - Işık University - Fall `99 Marketing - Işık University - Fall `99
Conferences proceedıngs
Publicatıons
	“A Journey toward TQM through Six Sigma Benchmarking- A Case Study on SME’s in Turkey”, International Benchmarking Journal, Emerald Publications, will be published in 2006. "Does ISO 9000 Really Help to Improve Continuously?", Review of Social, Economic and Business Studies, Vol. 5 , 2005, EMU. “The Fundamental Competitive Strategy in The Service Industry: Quality, a study on Fast-Food Industry”, Journal of Faculty of Business and Economics, EMU, Cyprus, in 2001.
projects involved in
	Workshop for Improving Motivation of Students and Staff, The British Romanian University, Bucharest, Romania, 2004. I gave a seminar about “Total Quality Management in Education” to 60 principals of the high schools in Sariyer-Istanbul Turkey, 2003. I gave a seminar on Beyond Quality in Education seminar for the Şükrü Balci Police Education Center, Istanbul, 2002. I gave a seminar on Improving Quality in Education seminar for the Şükrü Balci Police Education Center, Istanbul, 2001. Strategic Planning Congress of Isik University as a member of the preparing committee and actively involved in preparation of the next 5-year Strategic Planning of Isik University, 2000. MBA, Term Project: Competitive Strategy for E.M.U; TQM, EMU. MBA, Term Project: Marketing Plan for Office Management Program in The School of Computing & Technology, E.M.U, 1999. MBA, Term Project: Job Specification and Description of Teaching Staff of EMU, 1998. MBA, Term Project: Women in Management, EMU, 1998. BA, Term Project: Opening a Herbal Food Store in Akmerkez, Retail Management, Bogaziçi University, 1996.
Volunteer experience
	July 1995-July 1997 : 2nd Women’s Dormitory, North Campus, Bogazici University, Istanbul, TURKEY Dormitory Supervisor
Computer Skills
	Knowledge of the Operating System Windows 95 and the following softwares: Microsoft Excel SPSS Microsoft Word Microsoft Power Point Superior Internet usage and familiar with using the browser Internet Explorer and Netscape.
Interests and activities
	1997-1998: Track & Field Team, Eastern Mediterranean University, Gazi Magusa, T.R.N.C. 1996-1997: Ceramics Club, Bogazici University, Istanbul, TURKEY 1993-1997: Track & Field Team, Bogazici University, Istanbul, TURKEY 1986-1992: Cypriot Folk Dancing, Turk Maarif College, Gazi Magusa, T.R.N.C.